Shipping policy

Everything we sell is made by hand in Otsego, Michigan, and ships from here.

Order processing

We pour, pack, and ship in small batches around the rest of our lives, so orders typically go out within 3 to 5 business days. During the fall and holiday rush it can run a little longer, and if something is going to take significantly more time than that we will email you rather than leave you wondering.

You will get a confirmation email when you order and a second one with tracking once it ships.

Shipping rates

Flat rate of $6 anywhere in the United States. Orders over $50 ship free.

Important: food items ship within Michigan only

Our freeze dried candy, fruit, and vegetables are made under Michigan's cottage food law, which is what allows us to make them in our own kitchen. That same law limits where they can go: cottage food products may only be sold and delivered within the state of Michigan.

So if you are outside Michigan, you are welcome to order our candles, wax melts, lip balm, and car fresheners with no restrictions at all. We just are not able to send you the freeze dried items. This is not a preference on our part; we would happily ship them everywhere. It is the rule we operate under and we take it seriously.

If you are in Michigan, order away.

Delivery times

We ship USPS. Once a package leaves us, most orders arrive within 2 to 5 business days depending on how far it is going. The tracking number in your shipping email is the best source of truth. Delivery estimates are what the carrier promises us, not something we can guarantee.

Where we ship

We ship anywhere in the United States, with the Michigan only exception above for food items. We do not ship internationally at this time.

Finding us in person

We also sell at markets and events around our area through the season, which is honestly our favorite way to do this. Follow along on social media for where we will be next.

Broken or lost in transit

Glass and the postal service do not always get along. If something arrives broken, send a photo of the damage and the box to shawn@honeycombandharvest.com within 14 days and we will replace it. Please do not mail broken glass back to us.

If tracking says delivered and it is not there, give it a day, since carriers sometimes scan a package early. Check with your neighbors and your mail carrier. If it still has not turned up, email us and we will work it out with you.

Wrong address

We ship to the address you enter at checkout, so please double check it before you order. If you catch a mistake before it ships, email us right away and we can usually fix it. Once a package is in the mail we are not able to redirect it.

Questions

Email shawn@honeycombandharvest.com. We are two people, not a call center, so give us a day.

Honeycomb & Harvest
Otsego, Michigan